The Perfect Match
Due to the number of years some of us have in the business our enthusiasm for precision turned components ignites our younger workforce too. We really do enjoy helping our customers before, during and after each project.
This approach is reflected in the rigorous quality control criteria we operate at EVERY stage of the process.
We methodically check projects all the way down the line, from initial discussion, drawings, along production, through to delivery and integration into the next stage of the process back in the customer's own manufacturing procedure. We are renowned for being logical but also creative in order to break any engineering deadlocks, and release the winning combination that gives our customers profitable breakthroughs.
And that's what makes us different. We gain orders from our Customers because we go to extra lengths to ensure each part does what it’s supposed to do, no matter how complex.
A recent example revolving round problems that can occur with anodising
One of our customers had a problem with threads fitting snug
together after anodising. We produced our first batch as
specified in the drawing and followed their instructions for
black anodising.
However, the first time we had the parts back from our
Finishers, we found a problem after our final inspection:
the parts we had produced were not fitting snugly together.
Immediately, Graham our Production Director, went to see the
customer who then told us the company who originally
manufactured these parts for them also had problems
making them fit snug. So, we re-looked at the entire project,
with our customer making a good next suggestion, but sadly
this failed too.
Undeterred, Chris our Technical Director, decided to visit our
Finishers and check out the anodising procedure for himself
with samples of parts while they ran them for us at different
levels of amps and time. Chris stayed, working with our
Finisher, measuring and fitting the parts on site as they came
out of the process, until they fitted snug.